INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
1. What type of jewellery does VY LUX offer?
We offer a premium range of men’s jewellery including rings, chains, bracelets, and pendants — all designed for bold and modern styling.
2. Are your products made from real silver or other metals?
Yes, our products are made from high-quality materials such as 925 sterling silver, stainless steel, and other durable, skin-safe metals.
3. Do you offer custom or personalized jewellery?
Currently, we offer limited customization. You can contact our support team for custom requests or engraving options.
4. How can I track my order?
Once your order is shipped, you’ll receive a tracking link via email or SMS. You can also track it from the 'My Orders' section of your account.
. What is your return and refund policy?
We offer a hassle-free 7-day return policy for unused items. Refunds are processed once the product passes quality checks. For details, visit our Returns & Refunds page.
INFORMATION ABOUT US
CONTACT US FOR ANY QUESTIONS
VYLUX
Location
Find us by this google map given below